Running a Queensland service centre for the Department of Human Services isn’t the only thing keeping Esther Warcon busy. Continue reading Esther’s award winning support for Yeppoon Youth
Not many of the Department of Human Services staff do their job in a shearing shed or catch chooks while they’re on duty, but Darienne Keizer has. Continue reading Free financial information from Dubbo to Bourke and in between
Once a year, the Quang Minh Buddhist Temple in Melbourne is transformed into a hub to provide valuable information about the Department of Human Services’ payments and services. Continue reading Live, pray and learn at Quang Minh Buddhist Temple
Time is running out for people in the Byron Shire affected by Tropical Cyclone Debbie in 2017 to lodge a claim for emergency assistance payments from the Australian Government. Continue reading Limited time left to claim Cyclone Debbie payments
Contrary to recent reporting about the number of calls to the Department of Human Services that took longer than one hour to answer, the department would like to clarify that of the 1.5 million calls to the department’s social security and welfare lines during November 2017, only about 47,000 calls took longer than one hour to answer. During the 2016-17 financial year, the average wait time for social security and welfare calls was 15 minutes and 44 seconds.
A steps challenge saw Department of Human Services staff in West Victoria collectively walk, run and jog the equivalent of two trips around Australia. Continue reading West Victoria steps up to the challenge
It can be very daunting for people who unexpectedly find themselves responsible for a child’s ongoing care. But support is available via the Department of Human Services’ Grandparent Adviser network. Continue reading Grandparent Advisers provide tailored assistance to non-parent carers
Watch the latest #DHSTV for an update from Hank Jongen about what’s happening at the Department of Human Services during January 2018.