Where the income a person reported to us is different to what their employer reported to the ATO, we send them an initial letter.Continue reading The income review process
Any review of an income discrepancy starts with a person taking some action. This includes getting the initial letter we send, starting a review online or calling the dedicated support line.Continue reading Staff oversight
We help people facing difficult situations every day and consider any special circumstances. People can get support from our specialist compliance officers throughout this process. We have a dedicated compliance phone line to guide people through their review. We also have support staff, like social workers, to help people experiencing hardship or distress.