Public discussion continues to present false accounts of the Department of Humans Services’ online compliance review system.
Claims made today about the Department of Human Services’ online compliance activity do not accurately represent how the system works.
General Manager Hank Jongen said the system was designed to identify differences between Australian Taxation Office and Centrelink payment records, and was performing the task as intended.
In relation to inaccurate claims made to the Commonwealth Ombudsman, and reported by the media today, Department of Human Services General Manager Hank Jongen makes the following response:
Customers of Centrelink, Medicare and Child Support are reminded to use online and self-service options to check their reporting obligations and payments ahead of next week’s planned industrial action, which falls between the Christmas and New Year public holidays.
People affected by storms and flooding on the East Coast of Tasmania in June 2016 have until the 27 December 2016 to lodge a claim for the Disaster Recovery Allowance.
People affected by the storms and floods on the East Coast of New South Wales in June 2016 have until 27 December 2016 to lodge claims for assistance.
Customers of Centrelink, Medicare and Child Support are reminded that industrial action could affect services across Australia both today (Friday, 9 December) and Monday (12 December).
There will be some changes to payments and services over the Christmas and New Year holiday period for Centrelink, Medicare and Child Support customers.
The Department of Human Services encourages people to defer non-urgent business next Monday and Friday afternoons due to industrial action by the Community and Public Sector Union.
Parents of children who receive Youth Allowance or ABSTUDY Living Allowance as a dependent student need to update their financial details with the Department of Human Services as soon as possible to ensure their child continues receiving their payment.