Claims made recently about the Department of Human Services’ use of external collection agents are inaccurate and require clarification.
As a result of further discussions held under the auspices of the Fair Work Commission (the Commission):
- the CPSU has agreed to withdraw its current notices of industrial action commencing in the week of 13 February 2017 at the Department of Human Services (the Department); and
- the Department has agreed to withdraw its application for an order to stop etc (unprotected) industrial action.
The Department of Human Services has announced changes to face-to-face services for Belmont residents.
Public discussion continues to present false accounts of the Department of Humans Services’ online compliance review system.
Claims made today about the Department of Human Services’ online compliance activity do not accurately represent how the system works.
General Manager Hank Jongen said the system was designed to identify differences between Australian Taxation Office and Centrelink payment records, and was performing the task as intended.
In relation to inaccurate claims made to the Commonwealth Ombudsman, and reported by the media today, Department of Human Services General Manager Hank Jongen makes the following response:
Customers of Centrelink, Medicare and Child Support are reminded to use online and self-service options to check their reporting obligations and payments ahead of next week’s planned industrial action, which falls between the Christmas and New Year public holidays.
People affected by storms and flooding on the East Coast of Tasmania in June 2016 have until the 27 December 2016 to lodge a claim for the Disaster Recovery Allowance.
People affected by the storms and floods on the East Coast of New South Wales in June 2016 have until 27 December 2016 to lodge claims for assistance.
Customers of Centrelink, Medicare and Child Support are reminded that industrial action could affect services across Australia both today (Friday, 9 December) and Monday (12 December).