As Mobile Service Centres ‘Desert Pea’ and ‘Golden Wattle’ head off the beaten track in 2016 to help customers living in rural and regional areas, Mobile Service Centre (MSC) Manager Scott Walcot takes stock of the miles travelled and the support provided last year.
As spokesperson for the Department of Human Services, Hank Jongen knows a thing or two about what it’s like to be interviewed on radio. We sit down with Hank to reflect on his time on talkback radio over the last decade.
Each year, a number of Department of Human Services staff volunteer to work in a service centre or Smart Centre during the busy Christmas and New Year holiday period as part of the department’s Christmas in the Network (CITN) initiative. Continue reading Christmas cheer spreads through the network
Department of Human Services staff are taking advantage of new technology to help rural and remote customers access services. Continue reading Ground-breaking technology helps remote customers to understand their financial matters
Watch the latest #DHSTV for an update from General Manager Hank Jongen about what’s happening at the Department of Human Services during February. Continue reading February update #DHSTV
Each month, Department of Human Services Financial Information Service (FIS) Officer Justin Bott appears on the Sky News ‘Your Money, Your Call’ programme with host Sam Henderson. Continue reading Helping people is just part of the job for Justin
Matt Bubner, who works for the Department of Human Services as a Service Officer at the myGov shopfront in Adelaide, has seen dramatic transformations in technology and the way customers complete their Centrelink, Medicare and Child Support business over the last 25 years. Continue reading Matt talks 25 years of tech transformation
It’s always difficult to cope with the loss of someone close, but for Cath Nicholson’s friends and family, channelling their grief into comfort for others has helped the healing process begin. Continue reading Latrobe staff channel their grief into comfort for others
Watch the latest #DHSTV for an update from General Manager Hank Jongen about what’s happening at the Department of Human Services during January. Continue reading January update #DHSTV
It’s been two years since Sarah Twigger, who works for the Department of Human Services in Bunbury WA, received the very special gift of a life-saving organ transplant. Continue reading Sarah receives the life-saving gift of a lung transplant