Fairfax Media has failed readers with sensationalist and selective reporting on the Department of Human Services’ delivery of Family Tax Benefit payments.
This reporting (29 and 30 March, 2017) displays utter ignorance of the system and misrepresents our submission to the Senate Inquiry on the Better Management of the Social Welfare System initiative. We also note we were not approached for clarifying information or comment before this story was printed.
Continue reading 30 March 2017 – Correction of Family Tax Benefit misreporting by Fairfax Media
BuzzFeed’s article about collection agents recovering Centrelink debts (20 March, 2017) is misleading and requires correction.
Continue reading 20 March 2017– Correction of inaccuracies by BuzzFeed News
News Corp today reported on Centrelink ‘spousal benefits’ that included unverified quotes from an article published 2010.
Continue reading 11 December 2016 – clarification on ‘spousal benefits’
Dr Ellen Skladzien, Chief Executive Officer, Down Syndrome Australia
Continue reading 6 December 2016 – Letter to Down Syndrome Australia
I write to correct the latest example of lazy reporting by Noel Towell in The Canberra Times (‘DHS change program tipped to be challenge’, page 9, 18 November 2016).
Continue reading 18 November 2016 – Letter to the Editor of The Canberra Times
Reporting in The Canberra Times, ‘PS disputes move to mediation’ (13 October 2016) is factually incorrect.
Continue reading 13 October 2016 – Correction of inaccurate claims in The Canberra Times
The department is not “auto-rejecting” student claims. Each claim is assessed based on the student’s individual circumstances, the eligibility criteria and the supporting information provided.
Continue reading 3 May 2016 – Clarifying student claims assessment processes
This morning the Community Public Sector Union made claims that under the proposed Enterprise Agreement, staff can be forced to change their hours and work location every four weeks, and work split shifts. These claims are not correct.
Continue reading 21 March 2016 – Clarifying rostering and flexible working arrangements for our staff
The IBM contract announced on 11 March 2016 provides for a range hardware, software, and IT support services to be provided to the Department. Under the contract these services are being provided to the Department as a whole, not to a specific project or initiative.
Continue reading 17 March 2016 – Statement on IBM contract
The following Letter to the Editor was provided to the Canberra Times in response to an article that had incorrect information about the access to support and leave for employees affected by domestic and family violence.
Continue reading 9 March 2016 – Letter to the Editor of the Canberra Times