Category Archives: Vision

Working to help refugees rebuild their lives

World Refugee Day (20 June) is an important time to reflect on the contribution refugees make to Australian society.

For many refugees, a new start is made possible by the hard work of dedicated Department of Human Services staff who provide immediate and ongoing links to services.

Continue reading Working to help refugees rebuild their lives

Stock footage – Battle of the Innovators

Video news release footage of the Department of Human Services ‘Battle of the Innovators’ event on 23 November 2017.

Footage includes interviews with the department’s Chief Information Officer Gary Sterrenberg and ACT Australian of the Year and guest judge Dion Devow.

Further information about the event is available here.

Please note: the video below has been compiled to be downloaded by media outlets.

You can download the High Res version of this video (MP4 1.6 GB).

Stock footage – Service centre

The following stock footage includes up-to-date vision of a Department of Human Services service centre offering Centrelink, Medicare and Child Support services.

The vision includes a Service Officer helping customers as they enter a service centre, Service Officers interacting with customers, use of self service terminals and telephones, as well as general internal and external footage of a service centre.

*Please note: the below video is stock footage of a Department of Human Services’ service centre and has been compiled to be downloaded by media outlets. This footage does not include audio grabs.

You can download the High Res version of this video (MOV 5.0 GB).

Stock footage – Data Centre

Video news release footage of the Department of Human Services data centres.

On 25 May the Government announced the opening of a new data centre that will save taxpayers millions in operating costs and provide vital stability for numerous government departments.

The security and reliability offered by this new facility means the government is in a strong position to expand the services offered through its various digital channels and provide services to various Commonwealth agencies.

The Fyshwick data centre has also been specifically designed to ensure an energy conscious and cost effective use of resources.

The building is nearly entirely self-sufficient with its water requirements thanks to a clever water retention system, and an LED lighting system ensures power isn’t used unnecessarily.

The opening of the new site marks the near completion of the Department of Human Services’ data centre consolidation project and will save taxpayers $24.5 million in leasing costs over the next decade.

*Please note: the below video is stock footage of the Department of Human Services’ data centre and has been compiled to be downloaded by media outlets. This footage does not include audio grabs.

You can download the High Res version of this video (MOV 7.5 GB).