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5 days ago

Hank Jongen

Changes to your income may affect Centrelink payments.
Most people report income each fortnight, however some people may not need to.

If you don't report fortnightly, it's important to make sure what you've told us is still correct.

Find out more about this here: www.humanservices.gov.au/individuals/enablers/income-reporting
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Changes to your income may affect Centrelink payments.
Most people report income each fortnight, however some people may not need to.

If you dont report fortnightly, its important to make sure what youve told us is still correct.
  
Find out more about this here: https://www.humanservices.gov.au/individuals/enablers/income-reporting
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19 hours ago

Student Update

#yourquestions what courses are considered approved for student payments?

To be eligible for Youth Allowance as a student, Austudy, or Pensioner Education Supplement, you need to study an approved course with an approved institution.

For a higher education course to be approved, the institution must be approved for the Higher Education Loan Program (HELP).

You can find more information about approved courses here: humanservices.gov.au/approvedcourses and here: www.humanservices.gov.au/individuals/news/your-course-approved-take

A few other things to keep in mind:

• You can't get Austudy if you've already completed a doctorate.
• Not all masters courses are approved.
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#yourquestions what courses are considered approved for student payments?

To be eligible for Youth Allowance as a student, Austudy, or Pensioner Education Supplement, you need to study an approved course with an approved institution.

For a higher education course to be approved, the institution must be approved for the Higher Education Loan Program (HELP).

You can find more information about approved courses here: humanservices.gov.au/approvedcourses and here: https://www.humanservices.gov.au/individuals/news/your-course-approved-take

A few other things to keep in mind:

• You cant get Austudy if youve already completed a doctorate.
• Not all masters courses are approved.

 

Comment on Facebook

It's ridiculous that BA masters aren't approved

Be careful, might be approved now but not when you actually start the course. No advice given if legislation changes your eligibility

4 days ago

Student Update

Why claim your Medicare benefit when you can get your doctor to do it for you?

The simplest and fastest way to claim your Medicare benefit is at your doctor's practice. 98% of Medicare claims are lodged this way, and your benefit is usually paid within 24 to 48 hours. If you haven't already, you will need to register your bank account details through your Medicare online account.

If your doctor doesn't offer this, ask them why! In the meantime, you can claim using the Express Plus Medicare mobile app or through your Medicare online account instead.

You can find more info about claiming here: www.humanservices.gov.au/medicareclaiming
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Why claim your Medicare benefit when you can get your doctor to do it for you?

The simplest and fastest way to claim your Medicare benefit is at your doctors practice. 98% of Medicare claims are lodged this way, and your benefit is usually paid within 24 to 48 hours. If you havent already, you will need to register your bank account details through your Medicare online account.

If your doctor doesnt offer this, ask them why! In the meantime, you can claim using the Express Plus Medicare mobile app or through your Medicare online account instead.

You can find more info about claiming here: www.humanservices.gov.au/medicareclaiming

5 days ago

Student Update

#yourquestions Am I considered independent if I work full time?

If you're 22 or older, we automatically consider you independent.

If you're 21 or younger you may be considered independent if you support yourself through full time paid work for at least 18 months within a 2 year period.

Full time work is an average of 30 hours a week. If you don't consistently work 30 hours a week though, you can average your work hours over a period of up to 13 weeks.

We also have a tool you can use to help find out whether you can be considered independent based on your work history:
www.centrelink.gov.au/custsite_wrkhist/workhistory/workHistory.jsf?wec-appid=ols_workhistory&wec-...
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#yourquestions Am I considered independent if I work full time?

If youre 22 or older, we automatically consider you independent.

If youre 21 or younger you may be considered independent if you support yourself through full time paid work for at least 18 months within a 2 year period.

Full time work is an average of 30 hours a week. If you dont consistently work 30 hours a week though, you can average your work hours over a period of up to 13 weeks.

We also have a tool you can use to help find out whether you can be considered independent based on your work history:
https://www.centrelink.gov.au/custsite_wrkhist/workhistory/workHistory.jsf?wec-appid=ols_workhistory&wec-locale=en#stay

 

Comment on Facebook

Shenaye Northam

Emily Kopke

Is there any way of receiving youth allowance earlier if my mum hasn’t had her notice of assessment sent back from the ATO yet? Been waiting a while and getting desperate. Cannot get through to anyone on phone either.

Maudie Shannon

Hi, I am trying to advise our parental income for our son as per the letter he recently received. Every time I go to report it as per the following link it says service not available at this time, this has been happening over the last 3 days We go overseas for a month on Thursday and the cut off for advising is 12th October is there any reason the service isn't working? I am unable to do it through my own mygov account humanservices.gov.au/annualreassessment

If my son has worked 40 hours per week over a 12 month period and prior to that 5 hours per week for 12months in a restaurant Does this equate to 30 hours in 18 month period With thanks

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17 hours ago

Family Update

Keeping your children entertained during the school holidays can be expensive $$$. MoneySmartAu has a great list of cheap school holiday activities for you to be inspired by!

From camping out in the backyard to holding your own movie night, there's sure to be some great options for your family 😀

See the complete list of cheap holiday activities here: www.moneysmart.gov.au/life-events-and-you/families/cheap-school-holiday-activities
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Keeping your children entertained during the school holidays can be expensive $$$. MoneySmartAu has a great list of cheap school holiday activities for you to be inspired by! 

From camping out in the backyard to holding your own movie night, theres sure to be some great options for your family 😀

See the complete list of cheap holiday activities here: https://www.moneysmart.gov.au/life-events-and-you/families/cheap-school-holiday-activities

 

Comment on Facebook

My son turns 8 soon,is there any change to family payment. Thank you.

Wanting to know before making a phone call... when is the best time to tell centrelink I am expecting?

How long can I expect to wait for my husbands Dad & Partner pay to go through, as well as a change in our family tax benefit? Our daughter was born 9 weeks ago, all paperwork filed 3 months before her due date and newborn declaration uploaded a few days after her birth in full. I thought the payment was there to tie you over whilst you are out of work for those two weeks? I’ve made numerous calls and nobody has been any help in telling me how long this is going to take to finally go through.

4 days ago

Family Update

Does your child get Youth Allowance or ABSTUDY as a dependant? We may send them a letter this month asking for your income details.

If we do, make sure you give us this info by the date in their letter so your child keeps their payment. The easiest way to give us your income details is online. You need to do this for every child who gets a letter.

You won't need to give us your income details if you got Family Tax Benefit in 2017-18 and you receive a Notice of Assessment from the Australian Taxation Office before the date in their letter.

For more info see: www.humanservices.gov.au/individuals/news/does-your-child-get-payment-from-us
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Does your child get Youth Allowance or ABSTUDY as a dependant? We may send them a letter this month asking for your income details. 

If we do, make sure you give us this info by the date in their letter so your child keeps their payment. The easiest way to give us your income details is online. You need to do this for every child who gets a letter. 

You wont need to give us your income details if you got Family Tax Benefit in 2017-18 and you receive a Notice of Assessment from the Australian Taxation Office before the date in their letter. 

For more info see: https://www.humanservices.gov.au/individuals/news/does-your-child-get-payment-from-us

 

Comment on Facebook

I’m on single parent pension.. im about to start full time study I was just wondering do I need to inform Centrelink and is there any extra payment for it?

Prue Hazelwood Jackson Hazelwood

5 days ago

Family Update

Don't miss out!

If you were receiving child care payments before 2 July and haven't done your Child Care Subsidy assessment yet, do it by 23 September. Otherwise, you'll miss out on any Child Care Subsidy you were eligible for from 2 July 2018.

Sign into your Centrelink online account through myGov to complete your Child Care Subsidy assessment task before it's too late.

More info here: www.humanservices.gov.au/individuals/news/if-you-havent-done-child-care-subsidy-assessment-do-it-now
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Dont miss out! 

If you were receiving child care payments before 2 July and havent done your Child Care Subsidy assessment yet, do it by 23 September. Otherwise, youll miss out on any Child Care Subsidy you were eligible for from 2 July 2018.

Sign into your Centrelink online account through myGov to complete your Child Care Subsidy assessment task before its too late. 

More info here: https://www.humanservices.gov.au/individuals/news/if-you-havent-done-child-care-subsidy-assessment-do-it-now

 

Comment on Facebook

I submitted a claim online on 12 September for FTB for the last financial year. Can you advise when I should expect for this to be completed?

Hi there guys,my son is about to turn 8.Does the family payment change because he’s 8. Thank you.

I would if my account has the info to update it. Been on hold for 35mins so far. Seriously poor form guys

I had 24 hours of subsidy hours and now its at 0 hours. I have not been informed about the change and why it happened??? Why would of it dropped to nothing??

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It's Veterans' Health Week, and this year there will be a focus on nutrition for current serving Australian Defence Force members and their families.

Department of Veterans' Affairs is collaborating with a number of organisations to help highlight the importance of good health. It's also a good opportunity for you and your family to get involved as nutrition is essential for people's health at all ages.

To find out more, visit: www.dva.gov.au/health-and-wellbeing/health-events/veterans-health-week
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Its Veterans Health Week, and this year there will be a focus on nutrition for current serving Australian Defence Force members and their families. 

Department of Veterans Affairs is collaborating with a number of organisations to help highlight the importance of good health. Its also a good opportunity for you and your family to get involved as nutrition is essential for peoples health at all ages. 

To find out more, visit: https://www.dva.gov.au/health-and-wellbeing/health-events/veterans-health-week

Don't ignore those software updates!

Software updates often fix weaknesses that attackers can find and use to access your device. Next time you're alerted to an update for your device or one of your apps, don't ignore it - install it as soon as possible.

Stay Smart Online have some great tips for updating your devices here: www.staysmartonline.gov.au/protect-yourself/protect-your-stuff/software-updates
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Dont ignore those software updates! 

Software updates often fix weaknesses that attackers can find and use to access your device. Next time youre alerted to an update for your device or one of your apps, dont ignore it - install it as soon as possible.

Stay Smart Online have some great tips for updating your devices here: https://www.staysmartonline.gov.au/protect-yourself/protect-your-stuff/software-updates

 

Comment on Facebook

Can you please tell me where to make a complaint against Job service provider

can I obtain a paper medicare claim form in hervey bay 4655 centrelink /medicare office. person who needs it does not have a printer, needs the paper form

Again - tried to update incomes. Waits 45 mins to be answered - operators reply: you need to ring youth allowance line, oh you did. Try again! And meanwhile my sons not getting paid his youth allowance! Been trying for a week! Yet the government has no problem taking my tax from my job...

I should have kept the older version of the app. My new version is still crashing so I have to use the website instead

What a shame your software isnt suitable for smartphones under $199...

With the threat of hackers, governments are hacking themselves into our devices legally with the updates.

I tried to submit my carer income review online but the submit button is greyed out. I completed all the questions what is the problem??

Michael Keenan don't ignore the corruption in the Department of Human Services

And also allow you're government to spy on you...

Great!

I got a woman that fraudulently signed up for y'all benefits but not watching the kids like she suppose to to the given time matter of fact I'm keeping the oldest two sending them to school getting them off the bus and to make sure the children get there education they here everyday let their mom spend time with them before releasing them to her on the weekends cause she want feed em and sometimes with the small one I don't get child care help but have to tell them about their responsibilities this is a 55 year old woman that know better but wanna fight and threaten me on Facebook pitifully sad! Even though they are my little cousin the babies daddy just got out of jail and don't wanna take care of them as well

This goes for PCs as well. Every 2nd Wednesday of the month (called Patch Tuesday in the USA), Microsoft releases updates for Windows as well. These should also be installed.

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Our Mobile Service Centre ‘Desert Rose’ will be visiting Port Broughton, Maitland, Yorketown, Edithburgh and Ardrossan #SA 24 September – 28 September.

Australian Government Department of Human Services staff can help you with Centrelink, Medicare, Child Support and Australian Hearing payments and services.

Information about Department of Veterans’ Affairs programs and support services for veterans and their families will also be available.

Share this with your family and friends to let them know we'll be in the area. For details, including stopping locations, dates and times, go to www.humanservices.gov.au/mobileoffice

Not stopping near you? Check out the different ways you can do business with us online: www.humanservices.gov.au/selfservice
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Our Mobile Service Centre ‘Desert Rose’ will be visiting Port Broughton, Maitland, Yorketown, Edithburgh and Ardrossan #SA 24 September – 28 September.

Australian Government Department of Human Services staff can help you with Centrelink, Medicare, Child Support and Australian Hearing payments and services.

Information about Department of Veterans’ Affairs programs and support services for veterans and their families will also be available. 

Share this with your family and friends to let them know well be in the area. For details, including stopping locations, dates and times, go to www.humanservices.gov.au/mobileoffice 

Not stopping near you? Check out the different ways you can do business with us online: www.humanservices.gov.au/selfservice

 

Comment on Facebook

Hello i was trying to send a fax to canberra Saturday night 9pm wst from Taiwan. Tried 3 times .So wondering if you are open 24 hrs or not. The fax referred to i want to know where the reapplication of my age pension is .It has been over 70 days. last time I got to talk to operator , he said it has been accepted and it is in the system. I would very much appreciate an answer thankyou yours sincerely

Can you please tell me if international services centre link are 24 hour. I tried to send important fax from Taiwan 9pm wst couldn't get response 3 times

Do I need an appointment? Can I lodge a claim?

What about people going onto age pension ,have a friend whose wife is still having trouble getting it six months after she was entitled. This is not the only case like this I have heard of ,they work all their live to find this great stress,it is not good enough

I am looking for a job. Can you help me, please ?

Thats great but i would just like my claim finalised

Tania Lee Martin spread the word xx

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5 days ago

Seniors Update

Rent Assistance is a regular extra payment to help if you pay rent. It's based on how much rent you pay, so it's important to keep Centrelink updated about any changes.

We've made it easy for you to let us know online about a range of changes, including if you've moved house or changed the amount of rent you pay.
Let us know to avoid being underpaid or overpaid and getting a debt.

Find out how to update your accommodation details here: www.humanservices.gov.au/individuals/online-help/centrelink/update-your-address-and-accommodation...
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Rent Assistance is a regular extra payment to help if you pay rent. Its based on how much rent you pay, so its important to keep Centrelink updated about any changes. 

Weve made it easy for you to let us know online about a range of changes, including if youve moved house or changed the amount of rent you pay. 
Let us know to avoid being underpaid or overpaid and getting a debt. 

Find out how to update your accommodation details here: www.humanservices.gov.au/individuals/online-help/centrelink/update-your-address-and-accommodation-details-using-your-centrelink-online-account

 

Comment on Facebook

This is unfair to people you are buying their home they should get this help also

Doesn't frigging work. We had ours taken off us after doing it online and then going into the office with relevant documents. After a phone call and an hour on the phone, and being told it would be rectified within a couple of days, two weeks later nothing done so hence another trip to our Centrelink office to re submit our documents it has now been rectified.

I'd rather bash my head against a brick wall than try to get somewhere with Social Services on this subject. The whole system is set up to confuse, to the degree that nobody (including most of the employees) have no idea of how things work. Even applying for and being granted a pension these days is so complicated that the average person can't cope with it. What annoys me is that most people are already in the system, due to having paid tax for many decades, are covered by Medicare - so all the relevant details are already on record.

But can't get it if you live overseas & still receive Old Age Pension !!!!!!

Belle Hughston

It took 2 months to sort out my rental assistance after moving, doing it online was what caused the problem in the first place and then someone who should have mailed me a rent certificate to be filled out and returned to Centrelink, sent it to a previous address in Queensland even though my current Western Australian address was on my file. Fortunately my overpayments caused by this stuff up only came to around $200.

In SA a few years back the State Government deceided that rent assistance be deamed as income for community housing so we now pay more rent. I believe this was the only state to do this.

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