Facebook

Load more

24 hours ago

Student Update

Reminder! Make sure your details recorded with us match the details your education institution have for you. Info such as your name, date of birth, student ID and study load need to be the same. If they're not, we may ask for more info later.

Check your details in your Centrelink online account today: www.humanservices.gov.au/customer/subjects/self-service
... See MoreSee Less

Reminder! Make sure your details recorded with us match the details your education institution have for you. Info such as your name, date of birth, student ID and study load need to be the same. If theyre not, we may ask for more info later. 

Check your details in your Centrelink online account today: https://www.humanservices.gov.au/customer/subjects/self-service

Comment on Facebook

What if we change degrees?

July 1 could not come soon enough tbh

What if you potentially graduate this semester? When does the payment get cut off? 🙂 just wondering

1 week ago

Student Update

#yourquestions What happens when I turn 25? If you were receiving Youth Allowance before turning 25, you will continue to receive it as long as you remain enrolled in the same course and still meet the other eligibility criteria. If you start a new course after turning 25, you'll need to submit a new claim for Austudy. Find out more about eligibility requirements for Youth Allowance here: www.humanservices.gov.au/customer/services/centrelink/youth-allowance and for Austudy here: www.humanservices.gov.au/customer/services/centrelink/austudy ... See MoreSee Less

#yourquestions What happens when I turn 25? If you were receiving Youth Allowance before turning 25, you will continue to receive it as long as you remain enrolled in the same course and still meet the other eligibility criteria. If you start a new course after turning 25, youll need to submit a new claim for Austudy. Find out more about eligibility requirements for Youth Allowance here: https://www.humanservices.gov.au/customer/services/centrelink/youth-allowance and for Austudy here: https://www.humanservices.gov.au/customer/services/centrelink/austudy

Comment on Facebook

Marlee Goodwin

My daughter simply is unable to get her payslips. She's started a new job and is on YA. She's asked and asked but to no avail. Admin told her she'd receive them by email but she can't report accurately her first fortnightly earnings because she has no idea of the hours or pay rate. She was given no information whatsoever and they're very elusive in answering her requests. She's writing down her hours but this first lot of reporting will be inaccurate. How will this be rectified if it keeps up?

1 week ago

Student Update

Are your study details up to date? If you're not sure, check online now using your Centrelink online account through myGov. It's better to be safe than sorry, and keeping your details up to date means you avoid a debt which you'll need to pay back.

If you need help, check out our guide here: www.humanservices.gov.au/customer/enablers/update-your-study-details-using-your-centrelink-online...
... See MoreSee Less

Are your study details up to date? If youre not sure, check online now using your Centrelink online account through myGov. Its better to be safe than sorry, and keeping your details up to date means you avoid a debt which youll need to pay back. 

If you need help, check out our guide here: https://www.humanservices.gov.au/customer/enablers/update-your-study-details-using-your-centrelink-online-account

Comment on Facebook

I need to update my son's study details (I have authority to act on his behalf) but when I try to do it online I get the following message: "Your Study Information cannot be updated at this time. Please try again later." This message has been there for over a week. Trying to call the 132490 number I have been getting an engaged signal for the past three days. We have received a letter to say my son's youth allowance will reduce dramatically after 30 June when his current course finishes and all I need to do is give the details for the course he will start next semester and all will be well. There does not appear to be any way to contact Centrelink via email or request a callback anymore. I will have no choice but to go to a Centrelink office, which is an hour away and $30 in petrol and when I've gone there in the past they have told me "we are all generalists here and you will need a specialist to deal with your youth allowance issue, you will need to use the phone service". This situation is obviously designed to make people give up and go away but we can't afford to do that. When is the problem with the call centre going to be resolved??

Hi just wondering why I got a letter on the 18th stating my youth allowance has been suspended, but when I checked on the MyGov account, my next payment is on the 28th? Has there been a mistake in sending me that letter?

Load more

3 hours ago

Family Update

From mid-July, Centrelink payment summary details will be pre-filled for people in myTax.

You can access a copy of your Centrelink payment summary through your Centrelink online account through myGov, or the Express Plus Centrelink mobile app. You can also request a copy through phone self service or from the self service terminals at our service centres.

Certain payments such as Family Tax Benefit, child care payments and Carer Allowance aren't included on your payment summary. If you only receive these payments, you won't get a payment summary from us.

You can find out more about tax time and payment summaries here: www.humanservices.gov.au/customer/services/centrelink/centrelink-payment-summary
... See MoreSee Less

From mid-July, Centrelink payment summary details will be pre-filled for people in myTax. 

You can access a copy of your Centrelink payment summary through your Centrelink online account through myGov, or the Express Plus Centrelink mobile app. You can also request a copy through phone self service or from the self service terminals at our service centres. 

Certain payments such as Family Tax Benefit, child care payments and Carer Allowance arent included on your payment summary. If you only receive these payments, you wont get a payment summary from us.

You can find out more about tax time and payment summaries here: https://www.humanservices.gov.au/customer/services/centrelink/centrelink-payment-summary

Comment on Facebook

So i am on carers and family tax, does that mean once i get my group certificate from work i can do a tax return as i dont need to wait for a payment summary

Can we get our payment summaries on the 1st July from our accounts?

Should be available from the 1st July. Some ppl desperately need their tax return.

does this mean the payment balance wont be paid till august unlike last was mid july?

Do we still get one mailed out as well??or just online now

Yay about time

Kirstie Hewson

+ View previous comments

3 hours ago

Family Update

From 26 June 2017, eligible people will get a one-off Energy Assistance Payment to help with their energy costs.

To be eligible you must be residing in Australia and get Age Pension, Parenting Payment Single or Disability Support Pension as at 20 June 2017.

You don’t need to do anything or contact us to get this. If you’re eligible, we’ll automatically pay this to the same bank account that we pay your regular fortnightly payments into.

For more information go to: www.humanservices.gov.au/energyassist
... See MoreSee Less

Comment on Facebook

But single parenting already get a discount on electricity - they get paid more until child turns 8yo and after that we lose it all and the rest of us on less income benefits don't get bonus go help us out. WHY? I had read there is an energy bonus coming out before 30 June - is this out or do the rest of us on austudy/newstart etc get help too or do we miss out? I was desparately counting on this as of course my electricity meter gets read AFTER the July 1 increase in electricity costs 🙁

Why aren't carers on the carers payment eligible for the payment too

And sole parents who have children older than 8 and have been shoved on newstart even though they work won't get it?? Even though they struggle too. Do we use less power as the kids get older??? No!!!

Hi, im trying to suspend a centrepay in my online account but it looks like its changed, am i still able to do this myself or do i need to get a customer service operator to do this?

Wowww a once off payment of $75 like that's going to help with the latest rise in Power.....

Family update am i not eligible for this as im parenting payment parterned?

I hope my bil on dsp doesn't get this. He hasn't paid a utility bill in his life!

I tried to do this a couple of days ago, it's closed they said??!!

Carers payment isnt eligible. Why is that? Even new start isnt eligible although that doesn't affect me.

Kathy Dengate tell nan she'll get a extra payment on Monday

Oh yeah she's happy now, extra 75 bucks.

Glenn for your mum

Do single parents on newstart receive this?

It's just $75

and people on newstart allowance miss out again

$75 is the amount i get

How much?

Mary Sheather nan should get this

Mj Hayward you will get this

What about parenting payment partnered:/

Hi am I not eligible for this as I'm on Newstart and I'm single

Vanessa Suzi

Mel Eastabrook

Linda Conn

Christine Brown

+ View previous comments

1 day ago

Family Update

Get the express train to balance your family assistance by waiting for your info to be prefilled.

If you choo-choo-choose to tell us you're not required to lodge a tax return, we'll prefill income information in your online account after 3 JULY 2017.

You'll just need to check it's correct in your online account which means there's no need to call us. If it's incorrect, you can simply type over the information before you hit submit: www.humanservices.gov.au/customer/news/dont-need-lodge-tax-return
... See MoreSee Less

Get the express train to balance your family assistance by waiting for your info to be prefilled. 

If you choo-choo-choose to tell us youre not required to lodge a tax return, well prefill income information in your online account after 3 JULY 2017.  

Youll just need to check its correct in your online account which means theres no need to call us. If its incorrect, you can simply type over the information before you hit submit: https://www.humanservices.gov.au/customer/news/dont-need-lodge-tax-return

Comment on Facebook

Family updatehi I was wondering if you could tell me the amount of family tax a and b per yr I should be entitled to my husband's my carer and I'm on dsp and we have two children one is 4 the other is 6 months

There is alot of confusion regarding people with debts (on payment plans.) Receiving the supplement. If you have a Debt that is NOT from FTB OR Parenting payment will you still receive your supplements? I was told that because my debt is from when i was receiving DSP (before i had children) and im on a payment plan they shouldn't take any but then other people are saying they'll take the lot and take it off the debt? Can you shed any light?

I let them know early this month for 2016/2017 that I don't need to lodge a return. now it comes up with 2017/2018 do I need to ring them again? And I'm on ftb and dsp and my partner is on dsp when do we know if we're getting a supplement payment

Hi I receive FTB A and B, working casual and earned well under the tax free threshold. Does this make me a non-lodger or do I have to do a tax return.

When I rang center link other day they said it'll be paid automatically, didn't mention anything about having to doing anything else about lodging or non lodging so now I'm confused

I receive my Final family pymnt for 2016 on the 30th June. Sole income benefits for the entire year. Any idea when my supplement will be paid.

What date do you mean by last payment of the financial year. My next ftb payment is Monday the 3rd. Or would it be the fortnight after on the 17th?

This has been my first year back at work but I haven't paid tax as my earning have been under the threshold so does that mean I still need to lodge a tax return? Also I pay tax on my Centrelink payment every F/N so do I have to do anything to get that money back or will it be automatically paid into my account?

My daughter was in my care from July 2016 until April 2017. Who will receive the payment when its balanced, me or her Dad?? I dont need to lodge a Tax Return but my ex does, if and when he does them.

i have a ftb over payment as i changed over to defacto. ive organised to pay it off, and i know i wont get my supplement till my partner does his tax return and the lady on the phone from the recovery team said i still have to wait until my debt is paid. is that correct? or will it be taken from my supplement?

I can't see where in the app to report non lodgement

With the automatic system for non-lodgement, will the ftb supplements be processed automatically, quicker than usual?

Im supposed to receive my ftb payment onthe 4th of july will i get my supplement then or after then

What happens if ur centrelink estimate is lower then what you earned with work and pps

I'm on pps and have been all financial year, how come I am never eligible for single income supplement?

have been my Gov account and there is no Non-Lodgment Tax Return button

Just wanting to know when you the payments are take place and then.

How much roughly are we entitled to as a single parent of 3 children

I don't not have to lodge so when roughly do I receive it

If my final Ftb payment is on june 28 i know i dont need to lodge a return when is balancing likely to hapeen

Do I need to inform Centrelink if I'm taking my child out of daycare?

Will the supplements be paid automatically according to ftb, or will they be paid after we lodge a tax return?

This confusing, I was told by a Centrelink worker that I don't need to log a tax return, yet I do and then I'll have to wait til 24 July, what is actually going on?? You guys said because I was PP all year even though I worked you guys will automatically balance my payments yet I still need to log a tax return

How do I let Centrelink know I don't need to lodge a tax return I can't find it on the app? And how do I let them know for my partner who works and doesn't receive Centrelink? He's not lodging a tax return.

I accessed a small super claim earlier this year due to financial hardship will i need to complete a tax return before my payments are balanced?? im recieveing ftb a and b and spp?

+ View previous comments

Load more

1 day ago

Department of Human Services

From 26 June 2017, eligible people will get a one-off Energy Assistance Payment to help with their energy costs.

To be eligible you must be residing in Australia and get Age Pension, Parenting Payment Single or Disability Support Pension as at 20 June 2017.

You don’t need to do anything or contact us to get this. If you’re eligible, we’ll automatically pay this to the same bank account that we pay your regular fortnightly payments into.

For more information go to: www.humanservices.gov.au/energyassist
... See MoreSee Less

Comment on Facebook

why is it that these payments are still not showing up in amounts due after june 26 ?

And the middle class hard working family misses out again. 👌 As the cost of living rises, wages stay the same, and any sort of government assistance for working mums and dads decreases... Any wonder the unemployment rate is so high.

Donna this may be coming next week

Why do people on Carer Payment not get this?

Christine show kc

Melissa Spargo

Single parents on newstart will miss out on this payment

I thank you

we just lost our whole FTB A & B 🙁 just devastated

Do people on new start get this??

Hot dog! A one off!

Vicki Jerrett

Dianne Morrison

What about refugees? What do yet get? They must be saved before anyone else.. sic

Eirwen Cotter

So carers are ineligible?

BettyandAlex Smith

Thank you on behalf of seniors.

Josephine Rey Michael David will get extra $75 once off in his pension

Robyn Peters

Joshua Webb pop and Roslyn ? Lol

Really?David asking now why is the reason??

Shiralee Gardner

Lindsey Hocking u should get urs Thursday

And for those of us that have an application for DSP still being processed? (submitted in late April)

+ View previous comments

Load more