Media contacts

Departmental media enquiries

Media enquiries relating to the Department of Human Services, including Centrelink, Medicare and Child Support programs can be emailed to:

Include your contact details, including your phone number and the deadline for your story.

Media can also call us direct on 1800 531 991 or for urgent enquiries after hours on 0411 670 958.

Policy media enquiries

We deliver payments and services on behalf of Government policy departments. We encourage media who are seeking comment on current or proposed legislation to contact the relevant Government policy department media contacts.

Policy department media contacts

Customer-related media enquiries

If your media enquiry relates to a customer’s personal circumstances, the Privacy Act 1988 prevents us from commenting on or disclosing personal information to media representatives except where specified exceptions apply.

Non-media enquiries

If you have a non-media related enquiry or comment, please contact us.