Media contacts

Departmental media enquiries

Media enquiries relating to the Department of Human Services, including Centrelink, Medicare and Child Support programs can be emailed to:

Include your contact details, including your phone number and the deadline for your story.

Media can also call us direct.

Media contacts

  • National 0411 670 958 available after hours for urgent inquiries
  • Australian Capital Territory 02 6133 0449
  • New South Wales 02 6133 0449
  • Northern Territory 07 3551 7899
  • Queensland 07 3551 7899
  • South Australia 02 6133 0475
  • Tasmania 02 6141 9414
  • Victoria 03 9638 7107
  • Western Australia 08 9238 9007

Policy media enquiries

We deliver payments and services on behalf of Government policy departments. We encourage media who are seeking comment on current or proposed legislation to contact the relevant Government policy department media contacts.

Policy department media contacts

Customer-related media enquiries

If your media enquiry relates to a customer’s personal circumstances, the Privacy Act 1988 prevents us from commenting on or disclosing personal information to media representatives except where specified exceptions apply.

Non-media enquiries

If you have a non-media related enquiry or comment, please contact us.