Scammers are very convincing and could trick you into handing over money, your tax file number (TFN), or personal information.
Reports of phone scams have decreased but fraudulent emails are on the rise. These may look like an ATO email but often contain malicious files and attachments.
During the 2016 calendar year, the ATO received over 105,000 scam reports on their dedicated hotline and 32,000 emails to their Report Email Fraud mailbox.
Key tips to protect yourself:
- Never share personal information, such as your TFN, myGov or bank account details.
- If you receive an email asking you to confirm, update or disclose confidential details like your TFN, forward the entire email to ReportEmailFraud@ato.gov.au, then delete the email from your account.
- Never send money or give your financial details to someone you don’t trust – money is rarely recovered from scammers.
- If you think you have provided your bank account details to a scammer, contact your bank or financial institution immediately.
If you think you have been scammed or you may have disclosed personal information to scammers, contact the ATO immediately on 1800 008 540 (8:00am – 6:00pm, Monday to Friday).
Read more tips on how to protect your identity.
- ACORN is a government website where you can learn more about and report cybercrime.
- SCAMwatch is a government site to help you recognise, report, and protect yourself from scams.
- Stay Smart Online is the Australian Government’s cyber security website, with information on how to protect your online personal and financial information.
- Read top cyber security tips for individuals.