The Department of Human Services regularly runs information seminars to assist culturally and linguistically diverse community groups and their members to better understand the services available to them.
Run by Multicultural Service Officers like Julian Jeyakumar, these seminars reflect the department’s recognition of Australia’s rich migrant history.
“People are often surprised by the amount of translated material the department has about different payments and services,” said Julian.
“They love that as well as the seminars, we spend time privately answering individual enquiries afterward.”
Earlier this year, Julian held a seminar at the Turkish Welfare Association in Auburn NSW.
The department has important information translated into over 65 languages. These factsheets are available on the website, along with links to translated podcasts and YouTube videos. The department also has a national register of interpreters who speak over 230 languages.