From 1 February 2020, the Department of Human Services became Services Australia.
Social worker Rod Painter has heard some incredible stories of survival during his time in bushfire ravaged areas of NSW.
When a Mobile Service Centre drives into a rural or regional town, it provides a lifeline for communities that don’t have regular access to face to face government services. For Colin Hall, it marks the culmination of months of work by his team.
The department continues to transform the customer experience by learning directly from customers about how they use our services and redesigning those services around their needs.
The Galiwinku Service Centre on Elcho Island has become the first office to have its Acknowledgement of Country translated into the local Indigenous language and displayed on a special light box.
Scammers are more likely to catch you off guard during Christmas, here are some tips on how to stay scam-safe this Christmas period.
When new refugees and migrants arrive in Broadmeadows, Nurjan Eser is there to welcome them to their new community. Her job is to help families establish their lives in Australia at what can be a very overwhelming time.