Recent media reports about our compliance review teams contain factual errors and misrepresentations that require correction. The latest coverage continues to wrongly refer to online compliance as automated debt-raising.Continue reading 13 August 2019 – Correction – Reporting on compliance staff
For over four decades, Sue Martin from Caboolture, has been making the lives of Queenslanders a little easier.Continue reading Four Decades of Caring For Others
Watch the latest #DHSTV for an update from Hank Jongen about what’s happening at the Department of Human Services during March 2019.Continue reading March 2019 Update #DHSTV
Watch the latest #DHSTV for an update from Hank Jongen about what’s happening at the Department of Human Services during February 2019.Continue reading February 2019 Update #DHSTV
If you’re planning to travel overseas this summer, it’s important to understand how it may affect your Centrelink and Medicare payments, and how to travel safely with PBS medication. Continue reading What you need to know before travelling overseas this summer
Recent remarks about the training and quality of work provided by the department’s Service Delivery Partners are unfounded.
Operators from our suppliers manage calls in exactly the same way as our own staff. Continue reading Service Delivery Partners
Eligible farmers and their partners need to apply for Farm Household Allowance before 1 December this year to receive the first of two supplement lump sum payments.
A Current Affair on Thursday 15 November 2018 reported misleading information about how a person’s home is assessed when they need to enter aged care or a nursing home level of care. Continue reading 19 November 2018 – Correction of inaccurate reporting on A Current Affair
Recent commentary about our Tasmanian staffing arrangements is missing context we gave at Senate Estimates on 25 October 2018.
Public discussion on Centrelink customer satisfaction and complaint levels does not reflect the full context provided by officials to Senate Estimates last week and information contained in our recently published 2017-18 Annual Report.