The Frankston Service Centre delivering Centrelink and Medicare services will remain closed for four weeks while repairs to the building are underway, following a recent fire. Continue reading Centrelink and Medicare servicing update for Frankston
Centrelink, Medicare and Child Support services are gearing up for public holiday arrangements and industrial action during April.
The Department of Human Services will concentrate its efforts on supporting those in need of immediate assistance, including communities affected by ex-Tropical Cyclone Debbie, during this afternoon’s industrial action by the CPSU.
The Department of Human Services is reminding the public that some employees will take part in industrial action on Friday 24 March.
As a result of further discussions held under the auspices of the Fair Work Commission (the Commission):
- the CPSU has agreed to withdraw its current notices of industrial action commencing in the week of 13 February 2017 at the Department of Human Services (the Department); and
- the Department has agreed to withdraw its application for an order to stop etc (unprotected) industrial action.
Public discussion continues to present false accounts of the Department of Humans Services’ online compliance review system.
Claims made today about the Department of Human Services’ online compliance activity do not accurately represent how the system works.
General Manager Hank Jongen said the system was designed to identify differences between Australian Taxation Office and Centrelink payment records, and was performing the task as intended.
In relation to inaccurate claims made to the Commonwealth Ombudsman, and reported by the media today, Department of Human Services General Manager Hank Jongen makes the following response:
It’s a long and winding road to Bonang, in rural Victoria but well worth the trip when the opportunity arises to reach out to the local community and give information about the Department of Human Services’ payments and services.
There will be some changes to payments and services over the Christmas and New Year holiday period for Centrelink, Medicare and Child Support customers.