As a Multicultural Service Officer at the Department of Human Services, Di Hong Lam connects with culturally and linguistically diverse communities to update them on the latest changes to policies, payments and services.
Continue reading The ‘Sound of Hope’ for Chinese communities
The Department of Human Services’ digital self-service options are leading the way in government innovation, making life easier for Australians and proving that the digital revolution isn’t the future – it’s well underway. Continue reading Let’s get digital, digital!
Department of Human Services Multicultural Service Officer Sreta Mrkic is based in the Northern Sydney region and is committed to using his skills to help others.
Continue reading Building trust one step at a time
Department of Human Services Cootamundra Agent Kate Collingridge says serving the community she grew up in is a privilege.
Continue reading No place like home for Kate
Three years ago Heyden and Eleanor Lane were vegetable farmers in Nymboida, New South Wales, struggling through the area’s worst drought in recorded history. Now they’re the largest organic turmeric producers in Australia.
Continue reading Turmeric farmers reap the benefits of Farm Household Allowance
Recently Department of Human Services staff member Reece teamed up with Orange Sky Laundry, to volunteer his time to run a laundry with a difference to help those less fortunate.
Continue reading Putting it on the line to help those less fortunate
The Department of Human Services employs around 70 Multicultural Service Officers (MSOs) across the country to deliver targeted services to culturally and linguistically diverse customers.
Continue reading Happy International Mother Language Day from our Multicultural Service Officers
Since 2006, Kaled Ajaj has been a Multicultural Service Officer (MSO) at the Department of Human Services, based in in Geelong, Victoria.
Continue reading Kaled reflects on his journey to connect with customers