The Department of Human Services is making changes to our administration of the online income compliance programme.Continue reading Online Income Compliance Programme Update
Recent media reports about our compliance review teams contain factual errors and misrepresentations that require correction. The latest coverage continues to wrongly refer to online compliance as automated debt-raising.Continue reading 13 August 2019 – Correction – Reporting on compliance staff
The Commonwealth Ombudsman’s latest report into welfare compliance has once again validated Centrelink’s debt calculation systems as being accurate.Continue reading Commonwealth Ombudsman validates compliance system
An article published in the Herald Sun on 19 February 2019 reported misleading information about the Department of Human Services’ online compliance system.Continue reading 19 February 2019 – Correction of inaccurate reporting in the Herald Sun
The introduction of the online portal did not change how data-matching was completed or the way income was assessed and differences calculated.Continue reading 8 February 2019 – Correction of inaccurate reporting on InnovationAus.com
Claims made recently about the Department of Human Services’ use of external collection agents are inaccurate and require clarification.
Public discussion continues to present false accounts of the Department of Humans Services’ online compliance review system.